As from Monday 16 March Stillmoor House Medical Practice will be adopting a total triage service.
When you contact the surgery for an appointment with a doctor you will be offered a telephone call back from a doctor in the first instance. If the doctor feels it is necessary for you to attend the surgery an appointment will then be arranged.
Our reception team have been instructed by the GPs to ask all patients specific questions relating to your current state of health. We would be extremely grateful for your cooperation and help with providing this information.
At the current time we are implementing these procedures for the next 2 weeks and we will review and amend our procedures as further guidance is released to us from NHS England and Kernow Clinical Commissioning Group. We will update our website accordingly.
If you or a member of your family is suffering from a cold and temperature then please adhere to the current government guidance and self-isolate for a period of 7 days.
If you already have an appointment booked you will receive a telephone call from the practice prior to your appointment.
Patients who are well with no symptoms of COVID19 can call at the practice to collect their repeat prescriptions. They will be let into the practice to collect items.